Ginger Glodowske

As I was reading through this Module, I was thinking back to my days in college and which classes I was more successful in than others. One of the biggest things that came to mind was the relationship I built with some of my professors. I worked harder in those classes because I did not want to fall behind. In Grad school, I had one professor for 5 of my graduate classes. He was without a doubt one of the best instructors I ever had. I learned how to be a better teacher from him based on the things he… >>>

My school doesn't have formal mentors. As I read this article, I tried to think of how this would work for an online school. Only two of our programs are in-person, and the rest are online and remote. Do we ask program directors and instructors for names of students who have been successful in their programs?  Have we just assumed that since we are online, this isn't possible, but there must be a way?  Anyone who has a mentor program and whose school is online. I would love to pick your brain for some ideas on how to make it… >>>

As a member of the student services team, I am reminded that retention is everyone's responsibility. This article mentions many points we all need to remember. We need to consider why students want to go to school and what their goals in life are.  I like the idea of a questionnaire for students about the programs they are interested in.  By asking questions about what the program is and sharing information at this level, students will know what to expect. This will give them time to make informed decisions. While I don't work in admissions, this will help me understand… >>>

Many of the options listed are a bit more challenging to reach students who are spread out all over the area, since our school is a bit more rural.  Students struggle with real-life issues, and many do not have the resources needed to achieve success.  Since many of our programs are online, many of the instructors and staff are only available through Zoom or Teams-type meetings.  We are working on creating a virtual bulletin board where students can go to connect with other students i.e. carpool, class study groups, babysitting etc.  We are constantly trying to figure out better ways… >>>

The most important aspect of the dynamics of intervention is to build trust.  Trust is earned by meeting expectations and providing satisfaction.  Students must feel that we are committed to the student.  

Everyone within the organization must be focused on the Student's success. Everyone must empathize with the student and not send the perceived message that "It's hour problem, not the schools." We must always send strong signals that we care about the student.  

Everyone at the school from the receptionist to the admissions to the instructors and even the janitorial staff has a role in helping maintain student retention.  I have been in many work situations where folks indicate that "is not their job," but retention is everyone's job.  As a student services representative, it is disconcerting when we lose students based on the fact that they felt they were not listened to and that their concerns were not addressed.  It seems that communication breaks down and questions are not asked to find out what the issue is as to why students are… >>>

Everyone at the school from the receptionist to the admissions to the instructors and even the janitorial staff has a role in helping maintain student retention.  I have been in many work situations where folks indicate that "is not their job," but retention is everyone's job.  As a student services representative, it is disconcerting when we lose students based on the fact that they felt they were not listened to and that their concerns were not addressed.  It seems that communication breaks down and questions are not asked to find out what the issue is as to why students are… >>>