Compliance is essential if a college is going to meet all of the accreditation and certification requirements.  College personnel need to be current on the latest compliance issues as they make program and course additions and revisions. This group is for college personnel who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Creating a resource notebook | New comment by Cindy Remillard

Everything we studied, learned and tested on was very beneficial to my position as Admission's, but creating a resource notebook was a fantasic idea and I felt this was a great tool for Admission's....

Creating a resource notebook | New comment by Kim Tran

I have learned a lot of keys from admission training. One of the most benefits in this section that I have learned is creating a resource notebook. It is a good toolkit for administrative department...

Creating a resource notebook | New discussion by Kim Tran

I have learned a lot of keys from admission training. One of the most benefits in this section that I have learned is creating a resource notebook. It is a good toolkit for administrative department k...

Student Services | New comment by Donna Guisado

Debbie, This is a fantastic opportunity for students, and one that frankly is unique to our sector! Donna Guisado

Your Institution's Catalog | New comment by Donna Guisado

Debbie, Yes, its unfortunate that more "caution tape" is required. It is actually a common finding to have catalog with missing verbiage. But these visits can often precipitate some great action...

The Paper or Electronic Resource Notebook | New comment by Donna Guisado

Debbie, You have got it all covered! You and your institution are using all the right resources. And keeping them up to date electronically as well as having regular meetings...fantastic! Donna...

Admissions Procedures | New comment by Donna Guisado

Jacqueline, Sounds like you have all the right components to introduce your school to the prospective student. Donna Guisado

Accreditation and Regulatory Oversight | New comment by Donna Guisado

Jacqueline, Admissions is truly on the "front line" of providing correct information to the public. When you think about it, you literally ARE the face of the institution! So it is vital that you...

Questions Prospective Students Have | New comment by Donna Guisado

Jacqueline, You are doing all the right things! School performance fact sheets...not guaranteeing placement...all good things to have and say! Donna Guisado

Physical Notebook or Electronic? Which format? | New comment by Donna Guisado

Jacqueline, For some reason, that physical notebook seems so easy to grab, doesn't it? The beauty of electronic is that it can be quickly and easily updated, and then everyone has the most...