Good information, especially for new instructors!

This course was very insightful and gave me a number of tools for my tool box to deal with the different personalities we see in the classroom. Their always seems to be a mixture of students that are quiet, while some are the opposite, always talking. Dealing with the different types of students can be fun if you know how to address their needs and concerns. This class did just that, gave me the tools i need to be a better instructor.