I once had an angry student, who was incidentally a male student, who often challenged me each course. I tried to remain calm, but other students would approach me and talk about how disruptive and rude he was. Once I finally confronted him, by asking him to step out of the classroom, he admitted that he was having problems in his other classes (prior to mine) andwas thinking about quitting. I did my best to talk him out of it, but it was of no avail.
Weeks later, the director informed me that he had met with the student and that the student highlighted me as the only instructor he had learned something from while enrolled at the college. I was happy I had taken the time to talk with him.
