We do self training and online training. I have been trained at a couple of different schools. Usually the training is a combination of traditional sales training such as overcoming objections, trial closing, asking open ended questions to gather information, product matching, with these concepts combined with necessary corporate and government regulatory training.
What I have been told by my employers is that the methods they use have been implemented successfully for a number of years, and this is why they are the chosen methods. (my work has been mostly with schools in start up where the "front end" in Admissons is mission ciritcal). I have also seen some of the methods and practices change as retention becomes increasingly important (also coincidentally as the campus "matures."). For example, we have a lot more information that we are now required to disclose, and it has lengthened the Admissions Process, in my experience.
