Developing positive attitudes starts within the culture of the organization, the people who are connected to each other from the front receptionist to the President. Everyone brings to the environment a form of themselves and it reaches across and touches everyone on how they feel for that moment. Teaching good positive skill sets to each person in their position so they have the abilities needed to successfully perform their roles. This develops confidence in ones role. When someone is repected for thier mastery of those skills and serves others in their role it gains momentum and leads to a culture that is focused on outcomes. Working together builds positive relationships that support each persons position, role and how they feel about themselves. Poor attitudes is usually a representation of leadership around you and the person on the receiving end of this will develop poor attitudes and only focus on what is being told to them, positive or negative. So I believe teaching attitudes is a human touch in the workplace that reaches beyond boundaries or positions and is critical to everyones success. What are you focused on today? A positive outcome, no matter how big or small will change your life. Everyone chooses, everyone makes a choice on how today will go, you have the power over your choices, or someone else will.