Retention Starts in Admissions

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Discussion:

Retention Starts in Admissions | Origin: RT103

The admissions recruiters should have a very good understanding of the courses the students are interested in. They should also have a good understanding of what challenges the students may experience but not introducing these challenges in a way that the students will have a negative outlook on. The admissions team could also lean heavily on other employees such as instructors that they run into when walking the students through tours and asking the instructors to help explain the course they teach and what to they can expect to learn.

Related Learning Opportunities

RT101 - Improving Retention through Timely Intervention

RT102 - Orientation and First Week Activities to Increase Retention

RT103 - Implementing Successful Student Retention Strategies

RT104 - Best Practices to Enhance Student Retention

RT105R - Raising the Bar to 'First-Class' Customer Service

Student Services Performance Group