This module (Dynamics of Intervention) was very helpful for me. While I agree with Jason that "genuine trust, which is critical to all this, comes only from more organic interactions," it was useful to see the steps all laid out like that. It helps me be aware of which steps I am already okay with and which I can improve.
I was intrigued by the idea that a computer 'portal' might help some students who feel uncomfortable talking to a real live person. Does anyone have experience with this? I'd love to hear about it.
I plan to share these concepts at our upcoming teaching seminar.
