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One key takeaway from this module is that retention is not the responsibility of a single department or role; it is a shared, institutional responsibility that must be embedded in campus culture. Also, attrition is often preventable and driven by factors like isolation or dissonance rather than unavoidable life events.

I intend to apply this by being more proactive in noticing early indicators of risk and helping create an environment where students feel supported before issues escalate into crises.

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