Linda Williams
ACT reports 3 basic facts about attrition
1.) Attrition can't be accepted as a natural phenomenon
2.) Attrition can be predicted by and prevented
3. Retention can be enhanced by making changes in the campus environment
Also, Retention is the responsibility of everyone on the Institution(departments), from Admissions, Faculty, Student Services, Administration. It's about having the right people at the right place at the right time.
