In on-line programs, it is very important to establish a relationship based on trust early in the program as you suggest Teri. On-line studies require a lot of self motivation. Connecting with an advisor provides a little extra motivation – the student doesn’t want to let them down. It sounds like your advisors and admissions people are in different departments. I believe in some on-line programs these functions are handled by the same person. This is intended to manage “potential myths learned in the admission process” because the same person will have to face the issues later.