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Keeping commonly requested items updated and easy to access such as the catalog, marketing materials, enrollment agreement, handbooks, syllabi, faculty files, inspection reports, and current accreditation and state licensure documents can greatly reduce stress during a visit.

Visitors may also want to speak with faculty and students. When it comes to interviews, less is more—encourage honest, simple answers and allow individuals to share their experiences naturally without over-preparing or over-explaining.

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