I have learned the importance of understanding the regulations and statutes that govern the education sector, especially with regard to the admissions process. Ongoing training is essential to stay up-to-date on changes in fair consumer rules and practices, while ensuring an ethical approach. I also understood the relevance of a well-organized Resource Book, which facilitates quick access to important information, such as registration contracts and marketing materials. Knowing the structure of the institution will allow me to better direct the students' doubts.
How I intend to apply:
Organization: I will use the Resource Book to keep the information organized and accessible.
Continuing Education: I will seek to participate in trainings to stay up-to-date on changes and new policies.
Consulting and Selling: I will apply selling and consulting skills to better understand students' needs and promote matching between their goals and the programs offered
