I've developed a strong understanding of the importance of legal compliance, particularly in areas that involve communication within postsecondary education—such as outreach to students, prospective students, and alumni. Through this, I’ve gained valuable insight into the differences between commercial, transactional, and informational content, which plays a critical role in maintaining compliance with Do Not Call (DNC) regulations and promoting ethical, responsible communication.
As I move forward, I’m committed to applying this knowledge by ensuring that all communications I create or manage—whether related to admissions, marketing, or student engagement—are fully compliant with relevant laws and institutional policies. I’ll pay close attention to how each message is categorized, ensuring it is not only legally sound but also clear, respectful, and aligned with professional standards. By doing so, I aim to support both the integrity of the institution and the quality of our interactions with all audiences.