What I learned in this class is that relationship building is a central part of the admissions process, not just an added benefit. Admissions is about creating trust, understanding individual student needs, and communicating authentically with prospective students and their families. I learned how meaningful relationships can influence a student’s decision to apply, enroll, and persist, especially when admissions professionals take time to listen and provide personalized guidance. The course also emphasized the importance of ethical practices, cultural awareness, and consistent follow-up in building long-term connections. Overall, I learned that successful admissions work depends as much on strong interpersonal skills as it does on policies, data, and procedures.
