One of the most valuable lessons I learned from this module is the importance of effective communication in an online course. Since students and instructors do not meet face-to-face regularly, communication must be clear, professional, and appropriate to prevent misunderstandings and help students feel supported. I especially liked the CPA model because it emphasizes being focused, respectful, concise, and timely.
In my own online courses, I strive to communicate principles through Canvas announcements, messages, Zoom sessions, and prompt feedback. I also encourage students to ask questions whenever they need clarification so that small issues do not become larger ones. By maintaining open and consistent communication, I hope to create a positive online learning environment where students feel comfortable, connected, and successful.
