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This is the most interesting module I have read, covering the various ways to store information regarding student interactions, as well as methods for communicating with and counseling students. Most impressive are the strategies for managing undesirable behavior; since online courses can embolden students to lash out at peers or even the instructor, one must consider various options to maintain a proper classroom environment. Strategies to minimize student attrition are also crucial. I plan to apply these insights to my new responsibilities at the start of the semester.

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