I learned about the different learning types. I have not yet seen the "Intimidator" type as a student. Perhaps what is just as important is how to elicit responses from "depdendent" and the quiet ones. Lastly, I learned how to keep the surfing and meandering students back on track.
The section on counseling is highly important because students will come to the instructor with all manner of problems, from personal to technical. It is important to set expectations, such as 24 hr turn around (not immediate), confidentiality, and escalation if necessary.
