Dalene,
Your evaluative comments ring true to my experience, teaching online since 1999. I do remember an instance where college representative drove to an online student's house (within the same city), because of the lack of response to outreaches as extensive as the one you described. The student didn't appreciate the "intrusion" and wrote a nasty letter to the president of the college (me). I agree, there is a limit to what we can and should do for nonparticipating online students.
Dr. S. David Vaillancourt
