emotional intelligence
Developing a emotional intelligence in work place is very effective and manageable specially with yu co-workers.
It was interesting to me to learn about EQ vs. IQ and I am now able to distinguish where the source of some of my personal and workplace problems are: poor EQ. Now, I can realte this information about EQ to work, and how to better manage my students by managing my mood.
This information has not only helped me in relating to students but in relating to my manager, as she has high IQ but our team fills in the gaps of EQ.
Also, many adult learners who have not been in school for a length of time have just the opposite situation, high EQ and Low IQ.