Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

MARIA, Thank you for sharing. I want to make sure that I understand correctly, you feel that product knowledge is most important, then people skills, then sales skills? If that is correct, how do you feel each of these skills is important to the admissions professional? Dr. Jean Norris
MARIA, Have you identified these as challenges? If so, how will you address them to change them from being a challenge? Dr. Jean Norris
Chelsea, That's a great start. What are some other things that you can do to make it more personal? Dr. Jean Norris

Effective communication skills are essential in every aspect of life - especially in our work with students. What are your best practices for communicating with students?

ANA, Thank you for sharing. What are the specifics involved with this process? Dr. Jean Norris
ANA, It is a great idea. What would you put in your video, and how would you implement it on campus? Dr. Jean Norris
Discussion Comment
Thelma, Great awareness! What are the steps you will take to work on your approach with your team members? Dr. Jean Norris
Thelma, This is a great practice. Do you have a team that you work directly with? If yes, what do you do to integrate collaboration on your team? Dr. Jean Norris
Thelma, All things that will help students to succeed. As far as their communication preference, what in the students' responses are you listening for to give you insight as to what their preference is? Dr. Jean Norris
Chelsea, That is a great goal! What does your current process look like and how can you improve it to set more appointments? Dr. Jean Norris

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