Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Sedonia, It's great that you are aware of all generations and their preferences so that you can meet them where they are. Keep it up! Dr. Jean Norris
David, Excellent point about repetition! What do you think asking the same questions you did on the phone says to the student? Dr. Jean Norris
David, There are so many distractions going on all the time. It's great that you are aware of them! So, what can you do to help avoid being distracted? Dr. Jean Norris
David, Great point; and well done with your review of written communication. It's always best to be clear on what you are imparting to the student. Dr. Jean Norris
Patrick, Very true, so great awareness on your part. Being that you are now aware, how have you kept your questions above the line? Dr. Jean Norris
Patrick, Great question. It opens the conversation up to build rapport and allows the student to direct the conversation. Dr. Jean Norris
Tina, Another great insight! Opening your ears to hear what the student is saying, and honing in on the important things said will allow your questions to be directed at the heart of the matter. Dr. Jean Norris
Troy, Interesting! Do you feel that self-management skills can help with relationship skills? In what way? Dr. Jean Norris
Troy, That is a huge issue right now in higher ed. Do you feel the government is being fair to all students? Dr. Jean Norris
Sedonia, Great awareness of yourself. What do you need to adjust or modify about your preferences to meet those of other generations? Dr. Jean Norris

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