Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Jeana, This is a powerful thing to remember! Thanks for sharing! Dr. Jean Norris
Jean-Max, This is so true! What advice do you have for those who don't have the option of putting on their DO NOT DISTURB light? Dr. Jean Norris
Jean-Max, Great questions! Do you prefer to use open or closed ended questions? Dr. Jean Norris
Jean-Max, This is an interesting angle. How do you share the same obstacle with a prospective student when you are on the other side of the desk. Dr. Jean Norris
Jean-Max, Yes, humor can be a valuable tool in building rapport and relationships - as long as it's in good taste. Some have crossed the lines in an attempt to be funny. Has this ever happened to you? Dr. Jean Norris
Jeriann, I really like your song analogy! It seems your extensive experience has surely helped you figure out the elements of successful leaders. Thank you for sharing with all of us. Dr. Jean Norris

Are you a leader or know of someone inspirational?  Share your story of how you help others - help students!  

What keeps an admissions professional engaged these days?  Without incentive compensation and with compliance breathing down their back....what is the motivation to stay in the profession?  

Curious on the average length of employment of an admissions representative in a single institution? What are some of the reasons for staying or moving on?

Thank you for sharing your approach Benjamin. Could you tell us more about how you transfer the call to someone else during an appointment?

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