Students today know how to connect online better than we do. Listen and follow their lead sometimes and you might find a great way to encourage participation.

I appreciate Dr. Belbin's 9team roles broken into three categories. I also see how the follow Benjamin Blooms taxonomy. 

1. Action Oriented (Behavioral/psychomotor)
2. People Oriented (Affective)
3. Cerebral Oriented (Cognitive)

Collaborative Learning strategies become critical in this environment. I agree with having students conduct short presentations to teach each other. 

Be flexible. Today's students come with challenges but they also come with experience from those challenges. Do not look at these students as AT-Risk. Look at them as a diverse perspective to add to the classroom. 

Some fields like Nursing know how to take on that mentorship role from student all the way to the job. We should learn from Healthcare. 

I like the definition of retention being equal to "Perceived" Value/ Cost. 

Retention = Perceived Value/Cost. Perception is a big component of value. 

Prepare to listen. Detach yourself from the problem so you can help the individual sort out the issues on their own. Offer guidance, not answers.

This confirms seomthing Daniel Pink said which is that people need Autonomy, Mastery, and Purpose to be motivated. This section focused on the erosion of that purpose within the individual.

Be proactive with retention. Just like we maintain maintenance records on our equipment to ensure it is operating well and won't break down, we need to be just as aware of employee maintainence. 

Very good info