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Classroom Visits and Financial Aid Newsletter

We visit our students every six weeks and throw a pop quiz about their rights and responsibilities. We also remind them to check their emails from financial aid because it may be a very important general announcement, or it could be updates informing them of changes in the industry. We also have a Financial Aid Corner in our Campus Newsletter that's circulated everytime we visit the classrooms. Recently, our FA Corner gave a detailed information about NSLDS and the advantages they have in staying on top of their Financial Aid history. I would like to hear from other schools and… >>>

FA application methods breakdown

What is the average breakdown of the methods in which students can apply for financial aid (e.g. What is the percentage of students who apply via paper vs electronically through FAFSA Web vs via FA Office's help through FAA access to CPS Online?)

Collecting Third Party Statements

If you are collecting statements from a third party, do you find this process to be difficult? If so, why?

Dependency Override

Do you think there is ever a reason to consider a student for a dependency override when the student has a relationship with their parents? If so, what would that reason be?

Procedures for PJs

What are the procedures your institution follows when considering a student for a PJ?

Reversing a PJ

Have you ever considered a student for a PJ but later decided to decline the process? If so, why?

Specific Student Issues

Which is the most difficult agency to provide resolution for comment codes in a timely manner? Does your student population have any specific issues related to comment codes that make it difficult to resolve these?

Death File Match

Have you ever had a student fail the Death File Match and how did you resolve the issue?

Handling Comment Codes

Do you have staff that specializes in handling comment codes to ensure accurate processing? Explain any efficiency created through these being handled by specific team members.

Difficult C-Codes

Which C-Code is the most difficult to resolve? Why?

Communicating Verification Requirements

How do you communicate the requirements of verification to your students?

Verification Process Revisions

The verification process will continue to change for each new award year. Do you find this re-evaluation of the verification process and requirements to be beneficial? Please explain.

Institutional Verification

Does your school do institutional verification selection? If so, why?

IRS Data Retrieval

What has been your students/parents' experience with the IRS Data Retrieval? Do you believe this has been a beneficial process for most of your students?

Application Process Window

The application process being open for 18 months can be confusing to students and your staff; do you have any training techniques to reduce the confusion? If so, what techniques could you share with the group?

FA Access Corrections

Does your institution utilize FA Access for corrections? If so, do you find the process to be simplified?

Paper vs. Online FAFSA

In your Financial Aid Office is there a benefit to having the student complete the paper FAFSA versus the FAFSA online process?

Application Process

Which application process does your school use? Why?

Verifying References

I think verifying the contact information and relationship of the references as the time at enrollment and withdrawal/graduation would be a very powerful tool for making sure a student stays up to date with loan management.

Third Party Source for Budgeting Education

Has anyone used an outside source to educate students on succesful budgeting / finance managing and what was your experience? For example, created a partnership with a bank or credit union to offer bank accounts with perks or on campus workshops?