Technology has provided many different ways of communicating but the need to be effective in communication has not changed.  Educational professionals need to continue to develop and refine their communication skills. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 

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action | New blog by Kelly Kantak

be more up front with what I need done

Feed back | New discussion by Wallace Armstrong

Feedback can be used in many way some good some bad i think we need to be carful Wally

help | New blog by Wallace Armstrong

I am better able to prsent auto information

helped | New discussion by Wallace Armstrong

This has helped me address my class better Wally

Let's learn to listen better and better | New blog by Betty Jay

Excellent lesson and on point with the information . This is important inforomation that people tend to forget when communicating with each other.

Let's learn to Listen Better and Better | New blog by Yvette Prior

In the module, this –Henry David Thoreau quote was shared: The greatest compliment that was ever paid me was when one asked me what I thought, and attended to my answer."   I loved ...

A need for more coaching instead of mentoring | New comment by Yvette Prior

I agree to0 - and when we become aware of the little things we can do to be more effective, we can prevent employees from becoking deflated - and we all work smarter :)  

Helpful reminder- | New blog by Robert Fellman

Thank you for the helpful reminder to continually communicate effectively. It was a great reminder of a fundamental necessity. 

A need for more coaching instead of mentoring | New comment by Kenneth Reynolds

I agree completely.  In the event of a crisis, we generally rely upon our intuitions rather than a plan.  As a result of taking the course, I feel like I can place more confidence in a plan...

Plans. | New comment by William Hanrahan

Nonverbal communication is important but sometimes it can give the wrong measage.