Robert Pearl Starks

Robert Pearl Starks

Location: phoenix, arizona

About me

As Vice President of Product Development, I lead cross-functional teams of designers, developers, QA testers and product stakeholders to develop, launch, and improve products customers need and love. 

Previously, I've worked in a variety of leadership roles in education / learning & professional development. Through my experience, I've become accustomed to working across departmental silos and with various stakeholders (executives, end-users, faculty, staff, students / learners, alumni, parents, regulatory agencies, partners and employers) to facilitate collaboration and advance common goals. In my previous roles, I've advocated for student needs and driven organizational change that helped educators do their best work, students thrive in their careers, and employers connect with quality talent.

Despite different contexts, a common theme in my career journey has been to do work that contributes to a mission which improves people's lives. It's also always been important for me to work with an organization whose values align with my own. I'm a listener, empathizer, customer advocate, servant leader, and lifelong learner. I'm never satisfied with status quo, I constantly strive for "better," and I'm driven by genuine curiosity to solve complex problems.

“Work to become; not to acquire.” -Elbert Hubbard

Interests

social media, career development, training, higher education, web 2.0/3.0, career services, leadership, marketing

Skills

social media, marketing, training, consulting, management, strategic planning

Activity

Discussion Comment

Mary, It's great you'll be getting started. Just remember that you are embarking on a very long-term effort and it can be a while before you see enhanced results so be cautious of "evaluating" effectiveness prematurely. Always remember that while you are initially trying to build audience and engagement, once you have the attention of your targeted audience (employers and alumni), how will you drive the desired actions you want? How will you get employers involved and how will you get alumni involved with your department? How will that involvement align with your stated objective(s)? You will have to design… >>>

Hello Nathan,

I encourage you to inform your colleagues about this resource and interact with other career college professionals across the country.  We can all learn from eachother.  Have you explored any other groups?  

APSCU CEO Steve Gunderson gives his general session remarks at the APSCU 2012 Convention.

 

Mary, In the resources section, you'll find an entire guide on getting started on Facebook that offers very detailed information including how to market your new Facebook page. Can you explain why you have chosen Facebook and LinkedIn? How do these platforms align with your objectives and your audience? What will you use each platform for and how will you differentiate your strategies on these two unique platforms? Please think about these questions - I'd love to hear your thoughts. Robert Starks Jr.

Robert, I encourage you to continue your questions, discussions in the Career College Lounge (www.careercollegelounge.com) as this is the place course participants can continue interacting, learning together, and sharing beyond this course. I am in the Career Services Performance Group and post blogs there - I'm also available at all times to answer questions and have this type of great dialogue....so, the learning from one another that can be achieved is completely dependent upon any individual's willingness and/or desire to continue sharing and interacting in this dedicated forum. I look forward to continued interaction and thank you for your contributions… >>>

Discussion Comment

Robert, I am no longer the Director of Career Services at this particular institution. The long-term strategy is now in others' hands. To answer your question, this particular video didn't have a goal of views, subscribers, etc. - it had the goal of being used to market the event in the future to employers so they could see the event would be worth their time. We decided that Youtube wasn't the best channel to reach our target audience for this event we wanted to make annual so we actually embedded it on the server of a promotional website created solely… >>>

Robert, Some schools have accounts that are controlled by others and they are typically for Lead Generation purposes which is a completely different objective than what career services has in mind. How can your career services department use social media to accomplish your objectives? First, identify your objectives and then ask yourself how social media simply plays a role...not THE role. Try to use social media not merely to disseminate information, but to drive the action you need. Think in marketing terms - what are the "conversions" you want to occur? Is this using a blog to build traffic (Audience),… >>>

Discussion Comment

Robert, Exclusive job listings result from close partnerships and these take time to develop. While there is no road map on how to develop these types of partnerships, let me share with you my experience. I found that going above and beyond with employers to understand their needs was the first initial step in developing a close partnership. This meant, I would visit their location, speak with the hiring managers, and ask for an opportunity to be seen as a free resource to do their sourcing and staffing. I would train my advisors to pre-screen candidates, to go through mock… >>>

Robert, Of all the lines you could have selected from the content, I find it so insightful that you have chosen to discuss this because it is dead on! That single concept alone which can be so seemingly simple isn't and it is the perspective required to truly understand the value of a social media strategy. The other reason it is so insightful is because it will guide realistic expectations when pursuing a strategy because just as relationships are long-term, so to is a social media strategy for the department and results are somewhat like a snowball - they are… >>>

The Case for Compliance Programs

"The Case for Compliance” paper is based on three principles:

A. The Legal Case for Compliance: Universities should have ethics and compliance programs to ensure they fulfill their U.S. and international legal and regulatory obligations.

B. The Value Case for Compliance: Ethics and compliance programs enhance the university’s community culture.

C. The Business Case for Compliance: Academic, business and administrative processes benefit from ethics and compliance programs.

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