Nancy Garcia

Just treat the student right and follow our core value of student-centered customer service. DO the right thing. 

We must have a culture of compliance and doing the right thing. When we do the right things only positive things occur. :-)

Just remember to be conservative in your responses and supply information to the student that is complete, accurate, concise and fully transparent

Just remember the most superlatives are adjectives ending in "st". Don't use them.

If, a student asks you about transfer credits please stick to the following respond, "Transfer of credits is up to the receiving institution."

Representatives must stay in compliance, be ethical, and be transparent. Do the right thing.