Let me present an alternative answer. Although having the 'student as a customer' mindset is useful from a retention and marketing perspective, the student is also a client, much like a doctor or lawyer has clients. They come to college because they have problems, mostly economic. Career college students are not attending to have fun like they sometimes do in some public universities. They are also often at a big disadvantage. This applies not only to the way they learn, but the way they carry themselves, their attire, their use of language and a myriad of daily personal obstacles; lack of family support, babysitter challenges, health challenges, and even… >>>
