Mariam Hernandez

Mariam Hernandez

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Activity

The personal energy is made of 4 key components: Physical, Psychological, Family and Spiritual

One of the most important skills that contribute to an admissions professional's effectiveness is attitude.

Important information about Tuition and Financial Options for prospectives. 

After each stage of the ethical enrollment process, it is critical that we pause to get the prospective student's agreement to move foward.

Techniques that I can use to improve my active listening skills.

The importance of having a framework.

I learned new tips for voicemails.

The 3 ways to overcome an obstacle: outweigh, clarify, weaken

The outbound telephone call can be broken into four components: call introduction, probing, presentation, and close. 

I learned what are the 7 Ps of telephone etiquette. 

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