Lillian Ruiz

Overtime we as advisors need to look at how we manage communication. Are we communicating the same way year after year, have we adjusted our changed our strategies. When to use standardization and when to use personalization.

Communication and how we deliver them (modalities), when to switch and which is more effectively understood to the one receiving the information plays a key roll.

Take your time, reframe if necessary, making sure the information you have delivered is understand completely without overloading.

Marketing compliance aligning with all promotional materials, websites, social media, advertising with federal and state and your specific accrediting body, ensuring compliance, truth and transparency

Admissions integrity is the foundation of a school’s legal compliance, public reputation, and financial survival. For any department handling the initial contact with an enrollee—including marketing, recruiting, front-desk staff, and financial aid—the primary goal is transparency, not a high-pressure sales pitch.
 

Integrity! For the student, for the school, and for yourself.  The responsibility we have as advisors in any department towards the student is of upmost importance.

Orientation should be fun and have full involvement with all faculty and staff to interact with each other.  But most importantly have students, grads/alum to attend and participate.

A lot of questions are answered in this first module, including the fact that retention is just not one departments responsibility its all staff, faculty and adminsitration

Handling rejections and objections are pretty overwhelming for me, this helped put it in perspective

Loved the 10 commandments Ill be sure to use them in the upcoming open enrollments