Loren Kroh

Tough issue, Teri. It's no secret that many faculty members don't feel comfortable with student issues, so expecting them to “chase” problem students when they have an alternative to pass them on is optimistic. The good news is that they are reporting the problem students at all. Unless you develop some objective criteria re: when it is appropriate to refer a problem student and include it in the instructor's performance evaluation, you are likely to have performance that reflects the instructor's personality. Training on problem solving and mentoring may be useful, but it won't be personality changing. Creating teams that… >>>

Teri, I'll be interested in hearing about others' experience with Noel-Levitz also. We used their College Student Inventory at my school a long time ago. We discontinued it because it only gave us a snapshot of the student at a moment in time – usually at Orientation when they didn't know what pressures they would face. The drop-out proneness scale simply indicated those people who tend to challenge authority [eg faculty], but did little to identify those people who would struggle in the classroom or who would have transition issues. The pressures in a student’s life are constantly changing and… >>>