Loren Kroh

Discussion Comment

Intervention Strategies

What formats do you use to create a positive learning environment?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

How do you handle those students who don't meet your expectations? How often does this happen? Do you have a mechanism to alert instructors from earlier academic periods if there is a recurring area where students are ill prepared?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

You make a very serious allegation about sales reps at your school. If true, their behavior could have a very negative impact on the health of the institution. Such a charge demands action. What do you plan to do?

Loren Kroh

Discussion Comment

School Commitment

Terry, can you share an example of a rule that sets your school apart from your competition and how it's used?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

How do you handle those inappropriate topics when they arise?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

How often does a student provide contact information on the survey form? Do you ever get organized groups of people submitting the same response?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Oliver, are you referring to a local industry advisory board or a Board of Directors for the institution?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

A carefully crafted survey should take the popularity aspect out play and focus on outcomes.

Loren Kroh

Discussion Comment

Expectations and Satisfaction

What types of training do you do? Who chooses the topics? Is this in-house or can you use external sources for the training?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Who represents the institution at the student council meetings? What authority does this group have?