Loren Kroh

Discussion Comment

Great practice, Alex. How long have you been doing this? What sort of feedback do your reps get and has it led to any changes in practice/procedure?

Loren Kroh

Discussion Comment

Intervention Strategies

You seem to have a very well developed system. Does this show in your persistence rates, compared to other programs on your campus or other campuses?

Loren Kroh

Discussion Comment

School Commitment

Are the instructional objectives of these first courses also integrated, helping the students understand the inter-relatedness of the material?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Varying the time of academic period when you administer the satisfaction survey is a great idea. Have the survey results led to any specific improvements? If so, what?

Loren Kroh

Discussion Comment

School Commitment

How often is this online reporting system used? What type problems are reported and who is responsible for overseeing its effectiveness?

Loren Kroh

Discussion Comment

School Commitment

Those are extraordinary practices, Clayton. Do each of the UTI campuses prepare Thanksgiving meals and play Santa?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

... and then what?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

I agree with you that communication is critical, William. How do you go about establishing communication with your students? How do you overcome resistance when a student doesn't respond to your efforts? Is it possible to meet or exceed their expectations in that situation?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Great concept, Stephen. How many people are "cruising" and how much time do they dedicate each week to this activity? What types of problems are uncovered?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

What are the logistics of the meeting between student services, instructors and students? Do the student services people come into the classroom? How long do these sessions last? What are some typical outcomes?