Barry Westling

Hi Giovanni: Students are our consumers in many ways, and providing excellent customer service is what we can offer them In the instructional process, we can prepare, plan, put in effort, and thought into every lesson. We can deliver it with enthusiasm and excitement. We can be tloerant and patient. We can be can be honest and sincere. We can covey that we care and are interested in the students success. These are traits of good customer service. Regards, Barry

Hi Terry: The best personality is the one we were born with. Yes, we can apply emphasis here and there, and of course, our version of enthusiatic, inspiring, motivating delivery is helpful. So is being a genuine, honest, natural person. Students will relate to sincerity and refuse artificial hype. Regards, Barry

Hi Russell: Engaging students, however we can do that is most meaningful. Using multiple media, and a variety of activitis create memorable and successful student achievement. Regards, Barry

Hi Katina: Self understanding (awareness) creates the opportunity to "give it a litlle gas" or to "apply the brakes" when needed. Regards, Barry

Hi Cynthia: Good point. I am effective when I know how far I can go, or know when to hold back. That keeps me from crossing over and doing more than I should,w hich could dimiish the trust students have in my abilities. Regards, Barry

Hi Gordon: The more media and the more varied it's introduced will keep students attention and help retain more information. Regards, Barry

Hi Gordon: Good. I think student naturally learn to rly on their sense that are most helpful to them. Regards, Barry

Hi Beverly: Right. EC is about points and grades and less about learning. We want our students knowledgeable on all required course objectives. For anything important (EC assignment), it should be added to the required assignment category. Regards, Barry

Hi Pamela: Activities that involve students active, however that happens is always more memorable than simply listening to facts or static information. Regards, Barry

Hi Linda: My self awareness (understandin) allows me to move forward or hold back based on my self perceived strengths and limits. Trying new techniques creates growth (and sometimes errors). But knowing how far I can go sets the threshold for self expression in my delivery. Regards, Barry