Patty Aronoff

Discussion Comment

Diane, Another suggestion is to have open forums with other staff members to bring to the table other experiences, questions, etc. That way, everyone learns.

Patty Aronoff

Discussion Comment

Regulatory Requirements

Jay, Regulatory compliance not only protects the students but also the institution. Good thoughts..

Patty Aronoff

Discussion Comment

The Agent's Requirements

Jay, Thank you for your positive feedback. It is good to know that the learning will not stop with this course. Best wishes on your endeavors.

Patty Aronoff

Discussion Comment

Definitions

Yan, Excellent! It is important that the prospective clients understand these terms as they are part of the contract they are signing.

Patty Aronoff

Discussion Comment

Definitions

Diane, How do you make sure the prospective student understands these terms. Often clients mix up accreditation and licensure.

Patty Aronoff

Discussion Comment

Organizing the Paperwork

Diane, Sounds like you have a great check and balance system in place. As our goals are compliance and student protection, we should never be uncomfortable with someone else checking our work.

Patty Aronoff

Discussion Comment

Definitions

Amid, Sounds like a good strategy but make sure you use the same term that is in the catalog and explain it thoroughly. I have the prospective student explain it back to me so that I am sure we are both talking about the same thing.

Patty Aronoff

Discussion Comment

Organizing the Paperwork

John, Make sure that the binders are current. Often after the initial development, it becomes easy to forget to revise. What is your plan for keeping the information current?

Patty Aronoff

Discussion Comment

Organizing the Paperwork

Amid, Are the scripts provided to you by Marketing or Admissions? What happens when the script isn't working?

Patty Aronoff

Discussion Comment

Organizing the Paperwork

George, I am curious, who created the checklist and who verifies its completion?