Cindy Bryant

About me

Compliance Training Author and Facilitator

Interests

education, training, regulatory affairs and reading.

Skills

compliance; management; education; student interaction

Activity

Cindy Bryant

Discussion Comment

Ethical Practices

Scott, Hi! I appreciate your point of view. Is it fair to say when you find yourself in a position that would favor the student over the school or vice versa that following the policies and procedures for guidance would be the best way to make the decision and stay in compliance?? Cindy Bryant

Cindy Bryant

Discussion Comment

Addressing Complaints

Lorretta, The biggest mistake a person can make is to put your highest priority on expressing your ideas and feelings. What most people really want is to be listened to, respected and understood. The moment people see that they are being understood, they become more motivated to understand your point of view." That's why it is so important that faculty and staff develop the skill of Active Listening. Active listening begins with being truly interested in what the student has to say. It means removing distractions from your mind and focusing on the person talking. Start by really concentrating on… >>>

Cindy Bryant

Discussion Comment

Separation of Duties Structure

Linda, While separating duties is a key component in compliance many associates within the career college industry are not aware of the separations within the financial aid department. An example of this process is that the person (FA counselor) who determines the FA awards is not allowed to disburse the funds. Thanks for sharing. Cindy Bryant

Cindy Bryant

Discussion Comment

Regulatory Influences on Performance

Angela, Hi! Welcome to the forum. The changes in the compliance environment over the past few years has brought heightened awareness to our sector. Changes and accountability stop gaps have been put in place very similar to the regulatory changes that occurred with the Enron scandal. Cindy Bryant

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

Keisha, Hi! If students are on the DNC registry, the institution is not allowed to call, therefore many admissions representatives request that the referring student make the initial contact. Cindy Bryant

Cindy Bryant

Discussion Comment

Recruiting Actvities

Tiffany, Thank you for sharing with the forum. You are right, people in a vulnerable position may not make the best informed decisions and the government's main purpose is to protect those that cannot protect themselves. Cindy Bryant

Cindy Bryant

Discussion Comment

Student Complaints

Ronald , This is such a great idea! Some accrediting agencies require that students have input into the curriculum. The fact that you have regularly scheduled meetings with students participating is commendable. Cindy Bryant

Cindy Bryant

Discussion Comment

Program Integrity's impact on Student Retention.

Brent , Faculty qualifications are reviewed in every accreditation and/or licensing visit. Failing to have a qualified faculty jeopardizes a schools accreditation. Cindy Bryant

Cindy Bryant

Discussion Comment

Eliciting Student Referrals

Scott, You stand in a unique position which allows you to have a point of view that can in turn assist students in determining their future. Bravo! Cindy Bryant

Cindy Bryant

Discussion Comment

Catalog Information

Batu, Many schools provide all of this information in their catalog. Many times the calendar and text books are listed on an addendum since they change more often. Cindy Bryant

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