Cindy Bryant

About me

Compliance Training Author and Facilitator

Interests

education, training, regulatory affairs and reading.

Skills

compliance; management; education; student interaction

Activity

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

Julie, I would start with speaking to your receptionist and moving on to admissions and student services. These departments would more likely deal with the Do-Not-Call situation more than others. Cindy Bryant

Cindy Bryant

Discussion Comment

Ethical Practices

Cecilia, Your responses align very well with this course. Many accrediting bodies require proof of continuing education. Outlining expectations goes hand in hand with transparency. Mutual respect is paramount to building trust. Cindy Bryant

Cindy Bryant

Discussion Comment

Catalog Information

Brandon, The catalog is the best reference to use in most situations. On more than one occasion I was able to use the catalog to keep a situation from escalating. Cindy Bryant

Cindy Bryant

Discussion Comment

Student Complaints

Patrick, Many times a situation may warrant mediation and knowing that you can rely on your administration's support in this situation is critical. Cindy Bryant

Cindy Bryant

Discussion Comment

Exit Interviews

Jon, Face to face meeting seem to reap the biggest reward. Many times you cannot gauge whether or not a student understands what they are being told over the phone. In person you have an opportunity to gauge their expressions and body language. Cindy Bryant

Cindy Bryant

Discussion Comment

Managing Consumer Disclosures

olivia, This is a great way to ensure that the student understands that they are responsible to know the information they were given. Cindy Bryant

Cindy Bryant

Discussion Comment

Competitive Advantages

olivia, This is the best advice to give students allowing them to do their own research. I would encourage them to make sure that they are comparing the exact same variables and to speak with students at the school to get a feel for the school's culture. Cindy Bryant

Cindy Bryant

Discussion Comment

Student Access to Course Materials

Cecilia, Touring the textbooks is a great use of resources. Many times students do not use the texts to their full potential. Cindy Bryant

Cindy Bryant

Discussion Comment

Misrepresentation

Shawna, Many times students will do well on the entrance assessment and have difficulty with the actual classwork. How do you handle these situations when they arise? Cindy Bryant

Cindy Bryant

Discussion Comment

Exit Counseling

Detria, Understandably a faculty member would not know the specifics of financial aid counseling. I would encourage you to learn more in the event students have questions. Cindy Bryant

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