Cindy Bryant

About me

Compliance Training Author and Facilitator

Interests

education, training, regulatory affairs and reading.

Skills

compliance; management; education; student interaction

Activity

Cindy Bryant

Discussion Comment

Catalog Information

Arron, Thank you for sharing what you reference most in the catalog. What purpose does this information serve in your current capacity? Cindy Bryant

Cindy Bryant

Discussion Comment

Student Complaints

Terry, Thank you for sharing your viewpoint on student complaints. Many times the surface issue is not the real issue and it takes time to understand the real issue. Cindy Bryant

Cindy Bryant

Discussion Comment

Program Integrity's impact on Student Retention.

Zachary, Student satisfaction begins with transparency. If a student understands everything about an organization prior to enrollment they do not experience as many surprises while attending. It is impossible to provide a student with every possible piece f information but we can always do our best. Cindy Bryant

Cindy Bryant

Discussion Comment

Competitive Advantages

Stacy, Hi, do you find that by giving the students an overview of other colleges out there that you are approached with more detailed questions about those colleges? Cindy Bryant

Cindy Bryant

Discussion Comment

Student Complaints

Zach, Thank you for sharing such a great practice, a success coach sounds like a great idea. Students need someone to reach out to quickly if a crisis arises. Being able to discuss ideas and strategize with someone may be the difference in staying in schools or not. Cindy Bryant

Cindy Bryant

Blog Comment

"Doing The Right Thing"

Learning something new is always rewarding, Being able to use the information for the betterment of others is amazing.

Cindy Bryant

Discussion Comment

Addressing Complaints

Patrick, Student complaints can be frightening for any employee to address. Complaints should be seen as an opportunity to improve the campus operations regardless of the outcome. How a school handles a student complaint may control the students reaction. Unresolved complaints can result in a negative outcome for the schools reputation. Cindy Bryant

Cindy Bryant

Discussion Comment

Education vs. Experience

Lindy, Thank you for sharing your viewpoint. How were you able to arrive at your response? Cindy Bryant

Cindy Bryant

Discussion Comment

Compliant Culture

Andra, You are right that everyone is critical in a compliant culture. Building a strong foundation is necessary to support the compliant culture an organization needs to maintain their integrity. Cindy Bryant

Cindy Bryant

Discussion Comment

Student Access to Course Materials

Marcie, Thank you for joining the forum. You mention that you may need additional book store hours in order to provide better customer service-this may be worth bringing up to your Campus President. Cindy Bryant

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