Cindy Bryant

About me

Compliance Training Author and Facilitator

Interests

education, training, regulatory affairs and reading.

Skills

compliance; management; education; student interaction

Activity

Cindy Bryant

Discussion Comment

Student Complaints

James, Hi! It is commendable that you encourage your students to speak with someone when they are feeling uncomfortable. You are right in letting them know that they will never resolve the problem if they don't speak with someone. Another thought is to have them speak with someone in order to provide the next person with the best opportunity of understanding. Cindy Bryant

Cindy Bryant

Discussion Comment

Managing Consumer Disclosures

Francis, Thank you for participating in the forum. Any suggestions on how your institution should organize these disclosures? Cindy Bryant

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

Janelle, The tone in which you conduct the call is critical to the outcome of the call. Thank you for reminding us that being humble and apologetic goes a long way in these types of situations. Cindy Bryant

Cindy Bryant

Discussion Comment

Misrepresentation

Wendy, Thank you for participating in the forum. It has been the overall consensus that we should ask for help when we are in doubt. Cindy Bryant

Cindy Bryant

Discussion Comment

Addressing Complaints

Stephanie, Very true, the sooner a complaint is addressed the less time students have to focus on the negativity of the incident or concern. Cindy Bryant

Cindy Bryant

Discussion Comment

Ethical Practices

Allison, Thank you for providing insight into your personal ethical practices. How does your school's mission statement align with your own ethical beliefs? Cindy Bryant

Cindy Bryant

Discussion Comment

Compliant Culture

Matilda, Thank you for sharing this poignant thought. Cindy Bryant

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

Patrick, Hi, if you happen to call a cell number and it is not on the D-N-C list you would simply leave a message as you would in any other case unless otherwise directed. Cindy Bryant

Cindy Bryant

Discussion Comment

Eliciting Student Referrals

Francis, Asking a student if they would like to bring a family member or friend is a great way to put them at ease and to have a support system. Cindy Bryant

Cindy Bryant

Discussion Comment

Managing Consumer Disclosures

Francis, Hi, do you feel that this process works for you and your students? How is the checklist helpful to both parties? Cindy Bryant

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