Priscilla Johnson

Learned that there are different styles of learning and instructing. There will be some students that need more help than others. 

Applying different styles of teaching will be beneficial. 

Student Services Advisors should be well versed in advising and following proper protocol. 

I agree. Active listening skills go a long way. Just be normal show a true interest int he conversation. 

Students do not like to be considered as customers. We must provide instruction in ways that allow them to meet the professional standards while letting them feel satisfied as a customer

Learning the specifics of adult learners and how to identify any barriers should help the instructor be aware. Adult learners do differ from the younger generation, however they would be able to bring life experiences into play in the classroom environment.