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One important note that I made was to have the tech support contact info. on hand. I realized that my tech support probably isn't the same as theirs, and theirs is likely a ticket submission process. Also, there may be different tech numbers for the school and the CMS. It's important for them to know whether they're reaching out to someone at their institution or not and how soon to expect an answer.
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Career Ed Lounge is embedded in over eighty professional development portals serving the career and technical education community. Performance Groups in the Lounge are integrated with related learning opportunities offered on these portals. With a few exceptions, Performance Groups are also publicly available to any member of the Lounge to maximize peer-to-peer learning and performance outcomes.