Kiley Shaw

Having a resource notebook is critical to stay up to date on regulations and policies so we are prepared to give accurate information to students. 

We must stay up to date when it comes to the university and knowing the latest with marketing to provide updates to students. 

It is important to know the necessary information to provide the most accurate information to the students. We need to understand the guidelines and procedures of our university at all times. 

I have learned how important it is to understand the rules and regulations of the university so I can best answer those questions to incoming and perspective students. 

It is important to understand how we stay in compliance within our university.

It is critical that we understand the organization that we work for and that admissions process and requirements are to provide the best and most accurate information possible.

We must provide the most clear and concise information when it comes to tuition costs. 

This training helps me to understand the best way to respond to a student without providing misguided information. 

Making a checklist is a great way to stay on track and organized when helping your students. 

It is very beneficial to know the rules and regulations if each department. Reaching out to different departments to gain an understanding of this is a great tool. Student services is a great asset to students especially if we understand all of the information that is beneficial to the students.