Benjamin Potter

Comment on Kia Nero's post: 
Hi Kia,
Thank you for your post. I felt your post did a wonderful job of summarizing the content in this module, and made excellent use of the vocabulary taught.
Your comment helped refresh my memory of everything I learned from this module.
Best regards,
Benjamin Potter

Dear reader,
In this module, I've learned about the Triad which regulates school which is made up of the DoE, the accreditor, and the state. Importantly, schools are often allowed to operate and be accredited based on their completion rates and placement rates. I plan to refer students to our disclosure if they ask about our graduation rates, but I feel unsure about how to answer questions about how much money students can expect for their salary based on completion of our programs. 
I wonder how other admissions representatives answer those questions from students, and what source(s) they use to… >>>

Dear reader,
Through this module I've reflected on what it means to be part of a culture of compliance as opposed to simple compliance. While compliance might typically be represented or handled by a tool like a checklist, the real core of a culture of compliance is honesty, consistency, transparency, and trust. Just as we expect to be treated fairly by businesses, it is our responsibility to treat our clients fairly.
Thank you for reading,
Benjamin Potter

In this module, I learned that there are consequences for not complying with regulations enforced by independent, state, and federal agencies. Potential consequences include monetary fines and loss of licensure.

This module helped me understand that though my institution is regulated in many ways, it is unique. My institution likely has policies that make it different than other institutions, and it is my responsibility to be familiar with these policies in order to help students by providing them accurate, relevant, and necessary information.

I learned that the information I provide to students must be factual and as detailed as possible. It is not enough to give students "approximate" information, but I should provide them exact information.

I have learned about keeping students informed with all relevant facts. It is important that students have correct information as they will base their study plans on the information they have. In my role, I should communicate with students by asking relevant questions and providing correct answers to their questions. Instead of telling students what I think they want to hear, I need to tell students accurate information that applies to their unique situation.

This module helped me by providing a table of useful resources to include in my Resource Notebook. I understand that finding up-to-date information may be time consuming, so it is best to keep a checklist and update my Resource Notebook on a regular basis.

In this module, I learned that I am responsible for knowing and providing up-to-date information about our institution's policies, procedures, advertisements, and educational programs.