Hi Gary,
You make an excellent set of points of how to be successful. For example, today I was in Home Depot, supposed to be noted for their customer service. Three associates were at the door, two standing and one sitting. The two standing asked if they could be of help, the sitting one was playing a hand held game of some kind. He didn't look up or act interested in anyway. One of the two others took over when I told them that I was in need of a plumbing part and that was his area. He took me… >>>