Employee job satisfaction is critical to any institution’s success.  Dissatisfied employees are less engaged, less committed, and less likely to perform.  Studies confirm organizations that support their employees through training increase job satisfaction resulting in better business results.  Employee training, however, is not only linked to improved business results but is also a powerful factor in shaping employee attitudes.  It creates motivation for increased discretionary behavior and a satisfaction with career development that ultimately leads to increased job satisfaction of two types: intrinsic and extrinsic. 

Intrinsic Job Satisfaction

Intrinsic job satisfaction is when employees consider the type of work they do and the tasks that make up the job. This type of job satisfaction infuses a personal sense of being developed and having an increased competence.  Intrinsic job satisfaction may come from performing tasks well or being able to apply new skills as a result of training.

Extrinsic Job Satisfaction

Extrinsic job satisfaction is when employees consider the conditions of their work.  Extrinsic job satisfaction may come from extra earnings because of improved job performance or a new job title and prestige resulting from a promotion of which training helped make possible.  

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