Financial aid is an important part of getting students enrolled and ready to progress toward their achieving their educational goals.  Financial aid requirements and regulations frequently change so it is critical that financial aid professionals stay informed. This group is for financial aid professionals who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance.