I learned how essential collaboration between the financial aid office and the business office is to ensure a smooth flow of student information, billing, and disbursement of funds. When these two areas operate in sync, students have fewer barriers to registering, receiving refunds, and maintaining financial stability while in school.
I intend to apply this by focusing on the importance of interdepartmental communication in any student-facing role. I want to ensure that when a student asks questions about their balance or aid, I provide accurate information and, if needed, connect them with the right office to avoid unnecessary frustration.
