Comment on George Yeakey's post: You've named something really important. Perception is often the invisible layer in every feedback conversation — the same words can land very differently depending on the listener's frame of reference, past experiences, or emotional state in the moment. That's why active listening, as you said, is so essential. Stepping into another person's shoes AND their head helps us deliver feedback in a way that actually reaches them, not just reflects our own viewpoint. Facts matter, but so does how those facts are received. Thanks for this thoughtful reflection.
