Angry students are not the large population but it does occur. When dealing with an angry student it is important to listen, take notes, and keep firm to the decision that is made. I plan to use this when evaluating students during the practical portion of examinations in my course. Students will often dispute their grade, especally when it is a failing grade. I plan to allow the student to fully vent their point of view and listen for key points in their argument. Once the opportunity presents itself, I will convey my position, remain firm, and provide tips on how they can do better next time.
